RETURNS & EXCHANGES

Returns (Online Purchases Only):

 

If you are not completely satisfied with your purchase due to sizing or damage, simply return the item(s) in their original condition within 10 days of receipt. You will have to pay for the return shipping and we issue a replacement after the item is received. We do not offer refunds.

 

Arrange to send the item back to the following address:

 

156A WATERLOO ROAD

KOWLOON TONG, KOWLOON

HONG KONG SAR

 

Please allow 7-10 working days from receipt of a return for us to process the exchange. We will contact you by email to notify you. After receiving the confirmation email, please allow a further 15 business days for the new package to arrive.

 

Due to hygiene reasons, we will not take returns for underwear, swimwear and cosmetics if the packaging has already been opened or damaged. It will only be accepted if it has not been used.

 

If you do return, please send us an email regarding the return and date of the dispatched item at gunlamsourcing@gmail.com

We reserve the right to reject your exchange if any misconduct or abuse is detected.

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